Information We Collect
WayKargo may collect the information needed to operate, secure, and improve the platform.
Personal Information
- Full name.
- Email address.
- Phone number.
- National ID information.
- Driver's license.
- Vehicle details.
- Insurance documents.
- Roadworthy certificates.
Location Information
WayKargo uses GPS to track active deliveries, show nearby drivers, calculate routes and estimated arrival times, and improve safety and customer experience. Location tracking may continue during active deliveries.
Camera and Photos
WayKargo may use your device camera to capture driver selfies, upload identification documents, upload proof of delivery photos, and upload cargo images.
Device Information
- Device model.
- Operating system.
- IP address.
- App version.
- Crash logs.
- Usage analytics.
Identity Verification
Drivers may be required to submit selfie photographs, government-issued identification, driver's license, insurance certificate, and roadworthy certificate. These documents are used solely for verification and compliance purposes.
How We Use Your Information
- Create and manage accounts.
- Verify identities.
- Match Clients with Drivers.
- Process deliveries.
- Prevent fraud.
- Improve services.
- Meet legal obligations.
Data Sharing
WayKargo does not sell personal information.
- Information may be shared with law enforcement when legally required.
- Information may be shared with payment providers.
- Information may be shared with government authorities.
- Information may be shared with fraud prevention services.
User Rights
- You may access your personal data.
- You may update inaccurate information.
- You may request deletion of your account.
- You may withdraw consent where applicable.
- You may request a copy of your data.
Data Retention
- Active accounts: while the account remains active.
- Closed accounts: up to 12 months.
- Identity verification records: up to 5 years where required by law.
- Transaction records: according to legal and tax requirements.
Security
WayKargo uses reasonable technical and organizational safeguards to protect user data. However, no electronic storage or transmission system is completely secure.